Delete your Dongip account

How to permanently delete your Dongip account and all associated data, including what gets removed and what to consider before you do.

Deleting your account removes everything Dongip holds about you — your expenses, categories, bank-linked data, and backups. The process requires email verification to prevent accidental or unauthorized deletions. Before you proceed, make sure this is what you want: there is no way to recover your data after deletion is complete.

Account deletion is permanent and cannot be undone. All your data — including expenses, categories, budgets, Plaid-linked bank data, and backups — will be erased from Dongip’s systems. Export anything you want to keep before starting.

How to delete your account

You can request deletion directly from within the app or by visiting dongip.app/delete-account.

1. Go to Settings → Account

   In the app, tap Settings in the bottom navigation bar, then select Account.

2. Tap Delete account

   Scroll to the bottom of the Account screen and tap Delete account.

   Alternatively, visit dongip.app/delete-account in your browser.

3. Enter your email address

   Enter the email address associated with your Dongip account and tap Send verification code.

4. Enter the verification code

   Check your inbox for the code Dongip sends to your email. Enter it in the confirmation field.

5. Confirm deletion

   Once the code is verified, confirm the deletion. Your account and all associated data are deleted.

What gets deleted

When your account is deleted, Dongip removes:

• Your account profile (name, email, username, profile picture)
• All personal and shared expenses you created
• Your categories, budgets, wallets, and recurring transaction settings
• All Plaid-linked bank data stored by Dongip (transaction history, account identifiers, balances)
• Your backups
• Friend connections and shared account memberships

Deletion from Dongip’s systems happens promptly after verification. Removal from third-party systems — such as Clerk (authentication) and Plaid (bank linking) — is governed by their respective policies. Contact [e-mail] if you have questions about third-party data removal.

Before you delete: export your data

If you want a record of your expenses or reports, export them first. Dongip lets you export to CSV or PDF from the Reports tab at any time before deletion. See Your data, backups, and privacy for export instructions.

Considering a break instead?

If you’re stepping away from Dongip but aren’t sure you want to delete permanently, you have lighter options:

• Disconnect your bank: Go to Settings → Connected accounts and remove the Plaid connection. Your existing data stays in the app; bank sync just stops.
• Stop using the app: You can leave your account inactive indefinitely. No data is deleted until you request it.

If you do want to come back later, your account and history will be right where you left them.

Need help?

If you run into any issues during deletion or have questions about your data, contact [e-mail].